Yes, we offer same-day delivery for orders placed before the daily cut-off time. Delivery availability may vary depending on location and demand.

All orders received before 2pm are same-day in the City and 12pm for weekends. 

Absolutely. You can select your preferred delivery date during checkout to ensure your order arrives on time.

Due to high order volumes, we are unable to guarantee exact delivery times. 

All deliveries are made with authority to leave where safe. If delivery cannot be completed safely, the order may be returned and redelivery fees may apply.

Please contact us as soon as possible. Address updates can be made before dispatch; otherwise, additional fees may apply.

All orders are dispatched and we only offer tracking for overnight orders. 

Our flowers are sourced fresh and typically last 5–7 days with proper care, depending on the flower type and environment.

Our arrangements are designer’s choice to ensure the highest quality and seasonal availability. Preferences can be noted at checkout.

• Keep flowers in a cool area away from direct sunlight
• Change water every 1–2 days
• Trim stems regularly
• Remove wilting blooms

Due to the perishable nature of our products, we do not accept returns. However, if there are any issues with your order, please contact us and we’ll be happy to assist.

While we aim to meet all delivery timeframes, delays may occasionally occur due to courier services. We will assist in resolving any issues as quickly as possible.

Yes, you can add a personalized message during checkout.

You can reach us via our contact form or email, and our team will respond as soon as possible.